Refund policy

We have a 1-year return policy, which means you have 365 days after receiving your item to request a return. 

To be eligible for a return, you will need the receipt or proof of purchase.

To start a return, you can contact us at support@spectrims.com.  

Exchanges

The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Refunds

We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.

If more than 15 business days have passed since we’ve approved your return, please contact us at support@spectrims.com.